Contact Us


    At The Festival

    COVID conditions of Entry
    • Special refund consideration’s will be made for people who are sick on the day of the festival and responsibly choose to stay at home. Please email enquiries to
    • You acknowledge that there is currently a respiratory illness outbreak caused by a novel coronavirus (“COVID- 19”).
    • By entering the Event, you warrant that:
      • You do not have, are not awaiting test results for or suspect that you have contracted COVID 19
      • You have not travelled overseas in the last 14 days
      • You do not have any of the following symptoms: - a cough – fever – shortness of breath – sore throat – sneezing and runny nose – muscle or joint pains – nausea, diarrhoea, or vomiting – temporary loss of small or taste – loss of appetite and fatigue – any other cold of flu-like symptoms associated or linked with COVID19
      • You are not currently under self isolation orders from the WA government due to recent interstate travel.
    • Every entrant to the festival may be required to scan a QR code supplied by the WA state government for contact tracing. The event producer does not hold this information.
    • We are doing everything in our power to host events during this COVID-19 pandemic. As such, we require ticket holders to respect any and all procedures relating to people's safety and advice from the WA State government and CHO.
    • This includes adhering to physical distancing, seating & dancing policies at the show.
    • For Good Day Sunshine 2021 there will be no dancefloor.
    • All tickets are sold for a specific area: Premium Viewing, Gold Viewing or General Admission. Within each area it is first in best dressed. We expect patrons to sit on small chairs and small blankets in groups no larger than the people you arrive with.
    • Please situate yourself no closer than 1.5m from your nearest neighbour.
    What can I bring?
    • Please bring a small picnic blanket or low back / small leg chair to sit on. Take up your space and help us practice good physical distancing!
    • Your tickets! Remembering these will certainly start your day off on the right track!
    • Your valid photo I.D is essential as this is a licensed, 18+ only event. Your Australian drivers’ licence or proof of age card, or your passport will do the trick.
    • Don’t forget your empty water bottle. For safety, no glass bottles allowed.
    • Shoes. You must be wearing them to enter the festival. We highly recommend you wear sensible, closed in shoes to protect your feet on the dancefloor and in crowded places. While we wouldn’t recommend sandals or thongs as your choice of footwear, we will still allow you entry. Definitely no steel caps.
    • We are encouraging everyone to bring picnic blankets and low-level beach chairs to set up. Take up your space and help us practice good personal distancing!
    • Of course, bring some cash or your card if you want to enjoy food, drink or score some sweet merchandise from the band.
    • Remember to check the weather and bring appropriate clothing. It tends to get quite cold in the South West once the sun goes down!
    • If you have prescribed medication that you require to take at the event, please bring your valid script with you and declare it to security and gate staff on entry.
    • There are no pass outs, so you’re allowed to bring a small bag. How small? Pretend you’re flying Jetstar to Bali and you only have carry-on luggage...
    What not to bring!
    • Bad energy! Leave it at home.
    • Professional camera and recording equipment or drones, tripods, monopods, selfy-sticks. By all means, bring your point and shoot cameras, but leave anything with a detachable lens at home.
    • Weapons or anything that may be deemed unsafe by our lovely security personnel.
    • Steel cap footwear will not be allowed entry into the festival site
    • Umbrellas. These are a safety hazard and block the view. Please bring a rain coat or poncho if in need of rain cover.
    • Food and drink; unfortunately we can’t let it in! If you have a legitimate severe allergy that is not catered for by our vendors, email us: by 3pm, Thursday prior to the event so that we can discuss your options.
    • Intoxicated people will not be allowed into the venue. If you are found with BYO alcohol at the event, you will be denied entry and/or removed from the premises.
    • For safety reasons, we cannot allow moshing, crowd surfing, or dangerous/violent dance moves.
    • People under the age of 18 will not be allowed entry. This includes your children, and babies.
    • No Animals: animals are not permitted unless certified service animals.
    • Drugs: if you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and will be referred to police.
    • Flammable liquids, perfumes, aerosol cans
    • Coolers and eskies
    • Skateboards, hoverboards, scooters, bicycles, quad-bikes, or any other personal motorised or non-motorised vehicles.
    • Unauthorised advertising and promotional material
    • Glass bottles or containers, including glass water bottles and glass perfume bottles.
    Food and Drink
    • It is a condition of the venue license that we cannot allow you to bring food and drink onto the site.
    • We have a sweet array of food vans which can cater for most dietary requirements.
    • You can view the food vans and their menus on the info page in the weeks leading up to the festival.
    • If you have a rare, legitimate condition that we’re not catering for, please feel free to email us;
    • We have free water on site so please feel free to bring an empty vessel to fill up at your leisure! No glass bottles allowed.
    • You can find the free water point on the site map at
    • We have a fully licensed bar which will be selling a selection of beer, wine, cider, spirits, softies & water. If you’re going to have a drink, why not make use of the buses!
    • This festival is entirely accessible. There is an ACROD stage in the General Admission East section. All areas will have access to accessible toilets. If you would like access to the ACROD stage please purchase tickets to General Admission East. Companion Cards excepted. Please reach out to with any questions about Accessibility and how to obtain a companion card ticket.
    Photography at the Event
    • Professional photography equipment (eg telephoto lenses; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine at their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:
      • Images are only used for private and personal use;
      • images cannot be made available for sale and/or public display.
    • Recording or filming the Event is strictly prohibited. The Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.
    Waste & Recycling
    • You’ll notice paired bins that are clearly marked around the site.
    • RECYCLING: please only place recyclable materials in these bins (cans, water cartons, water bottles, cardboard). It’s a real bugger if they’re contaminated.
    • WASTE: you can place things like food, perishables, and any non-recyclable materials in these bins. BIOPAK: We serve our drinks in compostable biopak cups. These can be thrown into the General Waste bins. They are made of plant cellulose and will break down overtime without leaving harmful plastics behind.
    • We’re employing WASTE MARSHALLS to help reduce the waste at this show & we thank you for your contribution.
    Lost & Found
    • Lost and found can be located at the Box Office next to the entry gates. Once the festival has ended all lost property will be taken from the site and delivered to The River hotel in Margaret River.
    Is the event 18+?
    Yes. People under the age of 18 will not be allowed entry. This includes your children, and babies.
    Are there pass outs?
    No. So make sure to bring everything you need with you. We cannot allow you to go to your car to get your sweater, raincoat, wallet, phone, medication, or any other forgotten items.

    Getting There

    Where are we?
    • Dunsborough Playing Fields, on the southern oval on the corner for Caves Rd and Dunsborough Lakes Drive. You can find directions here
    • Dunsborough is 3hrs from Perth heading south on the Kwinana Freeway and Bussell Hwy to Caves Rd. Dunsborough Playing Fields is situated on the south west corner of the Dunsborough Roundabout where Caves Rd meets Dunsborough Lakes Drive.
    Driving there?
    • There is ample free parking in Dunsborough and surrounds within walking distance to the show. Please make use of the pedestrian crossing if you're crossing Caves Rd.
    Bus Schedule and Locations
    • We'll have buses running from Margaret River, Prevelly, Busselton and Bunbury with plenty of stops along the way. Info coming early Feb! Keep your eyes peeled.
    • We'll have buses running from Margaret River, Busselton and Bunbury.
    • Details will be published on Jan 10 2021
    Important bus info!
    • Make sure you have your ID, Event Ticket and Bus Ticket so you can board the bus!
    • The bus ticket is not valid for entry to the event.
    • You will receive a wristband once your valid bus ticket is scanned. You must be wearing this wristband to board the bus. The wristband is your return ticket on the bus. You must be wearing it to board the return bus after the event.


    I’m feeling sick, what should I do?
    Stay at home! Current health advice suggests that if you’re showing any Covid-19 symptoms that you should be tested and isolate until you receive your results. If that means missing the show, you can email us your Covid-19 test results (or doctors’ certificate) and we’ll refund your ticket.
    What else are we doing to keep you safe?
    • We have employed a COVID safe team who will be in each venue helping everyone if you have any questions. This team will be here to remind you to keep your distance, create your groove circle and supply you with as much hand sanitiser you need. If you have any questions feel free to reach out the
    • This show has a reserved GA area map when you purchase your tickets. We have allowed 2sqm per person and room for lanes. We'd love for you to have a dance, but please do it in front of your seat or on your (reasonably sized) picnic blanket.
    What about travel restrictions for interstate artists & ticket holders?
    All interstate artists are aware there may be a need to quarantine or self-isolate for 14 days if required.
    Got More questions?
    We are sure you have plenty of questions still and we are striving to get these to you as soon as possible. In the meantime please submit questions to and we will endeavour to respond or add your questions to FAQ’s.

    Ticketing Info

    What payment methods are accepted
    • Payments are made through Oztix merchant facility.
    • All prices include GST.
    • All prices are stated and transactions processed in AUD.
    Terms and Conditions
    • Check out the T&C’s page under Info for more information!
    Valid ID
    • Current Australian Driver’s License
    • Current Passport
    • Current Western Australian Proof of Age Card
    Companion Card
    • Companion cards are available. You will need to contact in order to issue a companion card ticket.
    Bus Tickets
    • You must be 18+ and show valid photo ID, along with your valid bus ticket and Event ticket to board the bus.
    • If you do not have a ticket to the Event, you will not be allowed on the buses.
    • Your bus ticket is not valid for entry to the Event. It is only your ticket for the bus service.
    Car Parking
    There is ample free parking in Dunsborough and surrounds within walking distance to the show. Please make use of the pedestrian crossing if you're crossing Caves Rd.
    Refund Policy
    • Please choose carefully. There are no refunds on tickets except as required by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases DO NOT qualify for a refund.
    • This includes but is not limited to where there has been a variation to the Event, if you are refused entry to or evicted from the Venue by Macro Music or Event Staff in accordance with the Event Terms, if you fail to attend the Event, if you arrive after the commencement of the Event, or if you leave the Venue prior to the conclusion of the Event.
    • In the event of a ‘Force Majeure Event’ Macro Music may postpone or cancel the event.
      • Postponement of event: you will be entitled to request a refund within 14 days of public announcement. Once the 14 days have passed you agree to the T&C’s set for the new date.
      • Cancellation of event: Macro Music will grant a refund available from the point of purchase. You should direct any queries to
    • More information is available in the T&C’s above.
    Privacy Disclaimer
    • You acknowledge that as a condition of your entry, Macro Music may collect personal information for the purposes of contact tracing and complying with COVID-19 related legislation, regulations and health orders. You warrant that any personal information provided by You to Macro Music is correct. Macro Music will hold this information in accordance with Privacy Act 1988 (Cth). COVID-19 Event Conditions.
    Can I resell my ticket?
    • We are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan. To sell your ticket please go to and follow the prompts.
    • If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.
    Do I need to change the name on the ticket if I give it to a friend?
    Yes. You can change the name on your ticket by contacting

    Want To Work Or Volunteer?

    • Want to work the event, earn some money and listen to some awesome live music just send through your CV to
    • We have an array of jobs available from Bar work, waste marshals, site crew, ticket scanners and artist liaison. Please include a cover letter for a job you think you would be most suited to.
    • We look for volunteers to do 4 hour max shifts on the front gate helping ticket scanners. If you are interested in this position please email
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