COVID-19 Public Health & Safety
As we know goal posts can shifts and the rules can change, therefore we will be governed by the rules stated by the government at the time of the event.
We ask kindly that any patrons who are feeling unwell or have the slightest flu like symptoms do not attend the event and see a GP immediately. For all patrons attending the event, please maintain good hygiene by washing hands frequently and giving other patrons space when possible. We ask that all patrons bring a mask with them and use it when in situations that are not possible to social distance. Let’s look after each so everyone can have a good time!
What payment methods are accepted?
All ticket sales are made through Oztix, our ticketing partner. Oztix accepts VISA & Mastercard.
What is the Oztix refund protection and how does it work?
Oztix refund protection DOES NOT ensure you against COVID-19. This is a third-party product that is seperate from ‘Good Day Sunshine’. Please make sure you read the terms & conditions before you purchase.
Please choose carefully as there are NO REFUNDS on tickets except as required by the Live Performance Australia Ticketing Code of Practice.
It is a condition of purchase that the buyer consents to ‘Good Day Sunshine’ retaining personal information as required by the Privacy Amendment (Enhancing Privacy Protection) Act 2012(Cth). ‘Good Day Sunshine’ will only hold your information for archive purposes and contacting you in relation to ticketing matters and event information. ‘Good Day Sunshine’ will not trade, sell or otherwise dispose of your personal information.
Oztix strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use of disclosure. Unfortunately, no data transmission over the internet can be guaranteed.
What is a Valid ID?
A valid ID is a current photo driver’s license, proof of age card or a current, valid passport
How many tickets can 1 person buy?
There is a limit of 8 tickets per purchaser in one transaction.
Where can I resell my tickets?
Tixel is the offical ticket resale platform. Please visit tixel.com to sell your tickets.
Can I sell my tickets on the Facebook page?
Absolutely not! Scalping is at an all-time high so any posts about ticket resale or buying will be deleted. If you need to resell your tickets, please resell them through the official Tixel page.
Lineup & schedule is subject to change. Changes to lineup and schedule do NOT constitute a refund and NO refunds will be given.
How much are tickets to the festival?
GENERAL RELEASE festival tickets will start at $109.90 inclusive of booking fees, merchant fees & charges.
Can I bring my children?
This is a licensed event. Under 18 years can enter with a legal guardian. Children under 2 do not need to purchase a ticket.
When will set times be released?
Set times will be released closer to the date. Keep an eye out!!